Shipping Policy

1. Shipping Fees

Shipping fees apply to all orders. Shipping charges are not included in the base price of the products and will be calculated additionally based on the physical parameters of your order and your location.

2. The Personalized Shipping Process

Once you place an order, a Cuddles.shop customer support agent will personally connect with you via call or WhatsApp.

During this consultation, our agent will provide complete transparency regarding:

The exact physical weight and Volumetric Weight of your packaged items.
The exact, calculated shipping charges.
The scheduled Date of Shipping.
The Probable Date of Delivery.

You will receive an official Shipment Receipt for your records once details are finalized.

Your order will only be dispatched once you acknowledge these details and any required upfront shipping payments are cleared.